Shipping policy

Shipping Info

We value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. Normally you will receive your order shipping information in 7-20 business days from the date that it is placed.


Shipping Fee

For the United States, Canada, Australia and European Countries, we charge $7.99 for shipping, orders requiring expedited processing will be charged a shipping fee of $9.99; and we provide free shipping for orders over $79.


Payment Confirmation
A confirmation email will be sent to you once the order is authorized and verified.

For information on Refunds or Returns visit our Policies

Processing
It normally takes 5-7 business days to process your order. Please note that holidays & weekends are not included.

Shipping
Shipment takes approximately 15 to 20 business days to reach destination countries.

Once your order is shipped out, an email notification with International e-packet tracking number will be sent to you.

Please note: Total Delivery Time = Processing Time + Shipping Time

Due to Global Events related with the Corona Virus (COVID 19) there might be delays out of control.


Delivery
If you haven’t received your package based on the above estimates. Please kindly contact us.



Shipping Delay
Delivery times are estimates and commence from the date of shipping, please noted that it could take longer than expected due to invalid address, customs clearance procedures or other issues. In other countries other than USA it may take up to 60 days.


Please submit a ticket within 2 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted. Appreciate your kind understanding.